Getting Ready for Pricing
Providing clear pricing and financial management to meet client demands and deliver internal control leading to enhanced profitability.
Pricing should be a priority in amongst projects – few will have such potential payback. Tools provide clear advantage, but to ensure the business value is both visible and rapid, the foundations have to be strong …
Imagine –
- Lawyers feel they have autonomy but they know their parameters and believe in them
- Governance starts at matter approval rather than just at the point of billing
- Discounts are approached strategically, rather than under client pressure
- Budgets are set routinely, and alerts are automated at an early milestone points
- Data and reports are trusted, KPIs are understood
- Standard client facing reports
Result –
- clients that don’t dispute bills because they are informed
- lawyers approach client pricing discussions with confidence
- margins align to firm strategy
- early internal warnings of expensive matters.
We believe in our Pricing Pyramid – it’s the foundations that provide the structure and principles to guide the design of the tools, teams and processes.
To gain credibility and achieve the right pricing behaviours, any pricing systems implementation must be supported by the right framework of strategy and policy. And to culturally embed that good behaviour, the right communications and training campaign will need to be supported by clear and consistent governance.
We have an approach that will enable your firm to get the most out of any pricing initiative. Irrespective of the pricing tool we focus on the business preparation needed on policy, process, data and behavioural change
We know pricing systems, and their business foundations
We have led requirements and selection phases for global pricing toolsets
We have designed and implemented an in house pricing system for a Magic Circle firm
We have paved the way for a pricing tool, with a holistic review of readiness and identified key points in the client matter lifecycle that play into pricing including client intake, time recording, and business development processes
We have performed a data readiness review as a key enabler for pricing strategy
We have been part of a law firms pricing committee, establishing strategy and governance
We have delivered lawyer portals that support improved pricing decisions